Privacy policy.

Information We Collect

2410 Academy (“we,” “our,” “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our mobile app, or engage with our services at our baseball and softball hitting facility.

By using our services, you agree to the terms of this Privacy Policy.

Information We Collect

We collect several types of information from and about users, including:

Personal Information:

  • Name

  • Email address

  • Phone number

  • Date of birth

  • Emergency contact information

Scheduling and Activity Information:

  • Appointment bookings and lesson schedules (via Acuity Scheduling)

  • Attendance records

  • Video recordings or swing analysis data (if applicable)

d. Technical Information:

  • IP address

  • Browser type and version

  • Device identifiers

  • Usage data and cookies (for website/app performance and analytics)

How We Use Your Information

We use the information we collect to:

  • Schedule and manage lessons, classes, and facility bookings

  • Process payments and issue receipts

  • Communicate with you about lessons, updates, and special offers

  • Provide customer support and respond to inquiries

  • Improve our website, mobile app, and training services

  • Send marketing or promotional materials (only if you opt in)

  • Comply with legal obligations and protect against fraud

Sharing Your Information

We do not sell your personal information.
However, we may share your information in the following situations:

  • Service Providers: With trusted partners such as Stripe, Square, and Acuity Scheduling, who assist with payment processing and scheduling.

  • Business Operations: With vendors who provide data hosting, analytics, or marketing support.

  • Legal Requirements: When required by law or to protect our rights, safety, or property.

All third parties are required to safeguard your information and use it only for the purpose of providing their contracted services.

Data Security

We use appropriate technical and organizational measures to protect your personal information, including encryption, secure payment processing, and limited access controls.
While we strive to protect your data, no system is 100% secure, and we cannot guarantee absolute security.

Your Privacy Rights

As a Texas resident, you have the right to:

  • Access the personal data we hold about you

  • Request corrections to inaccurate or outdated information

  • Request deletion of your data, where applicable

  • Withdraw consent for marketing communications

To exercise any of these rights, contact us at 2410academy@gmail.com

Retention of Information

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

Our services are designed for individuals and families involved in baseball and softball training. We do not knowingly collect personal information from children under 13 without parental consent. If we learn that we have collected such information inadvertently, we will delete it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on our website and app with a revised effective date. Continued use of our services after such updates constitutes your acceptance of the revised policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
2410 Academy
Email: 2410academy@gmail.com
Phone: 281-624-1283
Address:130 Mitchell Rd Houston,Texas 77037